People
We value our
clients, whether insurance buyer, retail insurance producer,
insurer or reinsurer. We listen closely to the needs of our customers
and collaborate with our insurance partners to create imaginative and
effective means to distribute risk. We combine our energy, market
& product knowledge, and our talents to achieve truly creative
risk distribution arrangements that fully meet our customers' needs
and exceed their expectations. We provide unmatched value and
service.
We value our employees. Employees are treated
as individuals and empowered to do their best. Our greatest strength
lies in the skill, judgement and talent of our employees. We recognize
that our success is related directly to the dedication and performance
of our employees. We value honesty, integrity, mutual respect and
teamwork. We believe in the potential of people who are inspired,
engaged and work together for common goals & objectives.
We
embrace the diversity of our employees, their ideas and cultures. We
believe each employee has unique skills, knowledge and experience
which makes them important. Our diversity makes us stronger and
everyone's contribution matters. We foster an environment which
stimulates professional excellence and encourages contribution by all
employees. We recognize and affirm the unique and intrinsic worth of
each employee.
We provide a challenging professional
experience for our employees. We work together across businesses
sharing knowledge and best practices. We communicate openly and
candidly. We encourage risk taking, celebrate initiative and reward
success. We value and celebrate our differences and are united by our
desire to be the best.
Integrity
We believe
that honesty is the foundation for integrity and trust, which is a
fundamental characteristic of our conduct in all aspects of our work.
We build mutually beneficial relationships with our clients, be they
insurance buyer, retail insurance producer, insurer or reinsurer. We
are resilient when faced with obstacles. We conduct our business
ethically and responsibly. We have a commitment to quality in all we
do. We believe in doing the right thing, even when no one is
watching.
Continuous
Learning
We believe
everything can be done better, faster and more effectively in a
learning environment. We believe knowledge empowers and learning leads
to change and growth of individuals and businesses. In striving for
continous learning and improvement, we encourage innovative risk
takers, and employees who accept accountability and change as an
opportunity. Our continuous learning and personal development allow us
to excel.
Results
We design,
market and deliver creative risk products and services to meet the
most challenging standards of our customers. We create value and build
loyalty by understanding and exceeding the expectations of our
clients. We endeavor to earn our clients' trust. Our growth is founded
upon earning trust.
We have a commitment to excellence. We
value competence and creativity, and strive for swift execution. In a
complex business, we strive for simplicity and clarity of purpose. In
everything we do, we endeavor to act with honesty, openness, fairness
and integrity. We are committed to the highest standards of excellence
in everything we do.
We enjoy working together and take pride
in our work and our group of businesses. We strive to make The
Sullivan group a great place to work.
Private Ownership of
our Businesses
Our focus is
long term. We strive to establish and develop sound relationships
between our customers and insurance markets so that all parties in the
relationship benefit substantially in the long run. The very structure
of our corporation and businesses must reflect the fact that this goal
can be achieved effectively only if we are able to focus primarily on
the long term. Our ability to concentrate on the customer-market
relationship to the extent that we are committed would be hampered by
serving shareholders in addition to our clients and our employees.
Private ownership permits us to experiment, take risk and to be
creative. We are committed to the private ownership of our businesses.
Our
World
We behave
responsibly as a corporate citizen. We think beyond our business to
our communities. We cultivate hope for our future by investing in
people, education, good works and charities. We will demonstrate good
corporate citizenship through the ethical conduct of our
business.